PhD Thesis, Mengru Xue
Stress is a cultural phenomenon that is socially distributed in organizations. Collective stress, the stress within a group or an organization, describes the stress perceived by the whole group or organization. Similar to individual stress, excessive collective stress may affect individuals’ health as well as social collaborations, so the management of these stressors is equally essential. Current solutions for collective stress are mainly distributed in the social psychology field. These approaches contain subjective bias, require specific attention, and can hardly be applied in office workers’ busy working routines. With the aid of technologies, Human-Computer Interaction (HCI) researchers provide users with actionable, data-driven self-insight to help them change their behavioral patterns for wellbeing. However, such technological interventions are mainly designed for individual stress management instead of a workgroup. Therefore, we see an opportunity to use technology to facilitate people to catch every nuance of change, to balance the subjective bias, and to improve office workers’ understanding of collective stress toward coping with it.