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Co-constructing Stories Based on Users Lived Experiences to Investigate Visualization Design for Collective Stress Management

Mengru Xue, Pengcheng An, Rong-Hao Liang, Zengrong Guo, Jun Hu, Preben Hansen,
Loe Feijs

Collective stress is the stress within a group or an organization. It affects individuals’ well-being and group productivity. HCI research has started exploring collective stress visualization to facilitate group awareness and collective coping via testing prototypes in controlled settings. However, an in-depth understanding of users’ needs and envisaged scenarios based on their authentic experiences are still lacking. In this study, we utilized a participatory approach called co-constructing stories to investigate how a collective stress visualization would be used in office workers’ authentic workday routines. We constructed use case stories with a group of office workers separately based on their personal lived experiences, using a design probe called AffectiveGarden. Our results categorized six clusters of benefits for collective coping through visualization and their implications for future design practice.

M. Xue, P. An, R.-H. Liang, Z. Guo, J. Hu, P. Hansen, and L. Feijs, “Co-constructing Stories Based on Users Lived Experiences to Investigate Visualization Design for Collective Stress Management,” in Proceedings of the 2023 ACM Designing Interactive Systems Conference, Pittsburgh, PA, USA, 2023, pp. 652–663. FULLTEXT: PDF REFERENCE: BibTeX EndNote DOI: 10.1145/3563657.3596118